The relationship begins at handover.
The day you get the keys is the beginning of a long, quiet relationship. Our customer care is direct, personal, and measured by how quickly we respond when it matters most.
Every home we build is backed by direct access to the people who built it.
You will not reach a call centre. A member of our team reads every message that comes in, every response goes out within one business day, and urgent issues are escalated the same day.
Every Square Mile home comes with the British Columbia 2-5-10 Home Warranty, plus a no-cost seasonal walk-through in the months after move-in — the quiet adjustments and tightening-up that a new home needs once it's lived in.
A few questions we hear often.
Homeowner, partner, or neighbour — we'd be glad to hear from you.